Fixed-only Screen "Loading .." in the App World When you Can Not Enter in "My World"

For several months I are now reporting a problem that I particularly know to this day. When some users try to download an application from the App World or go in to the My World and after insertion of username and password screen appears "eternal" which says "Loading ..." and everything is there, with the deceased can not download enter the application or that paragraph of my world. At the end, after trying on dozens of devices I have come across the error and of course with the solution. Screen which I speak is something of which I show below:

Right now if we press the Escape key shows:

But when you press the OK button as we are asked nothing happens, everything becomes the beginning to enter our credentials and more of the same, an endless loop.

Solution? Well, if any, and perhaps there's some simple solution that I am going to show, but of those tested was the best I found. The first thing to do is install on our PC's browser plug-in for World app, that we may do so by clicking the link below:

https: //appworld.blackberry.com/webstore/plugin/AppWorldInstaller-EN.msi

This done, connect your BlackBerry device to our PC and press (from the PC) the link below:

The first step of the three as we see in the picture above is checked, means that the supplement is already installed on your PC, as we have said in the previous step. Now where it says Connect your smartphone, just have to open the dropdown and choose our device (PIN appears) and click Connect. Automatically get something like this:

And click the Next button.

Terms and Conditions accepted by pressing the button I agree. Done now if we can take back our BlackBerry, go straight to the My World and enter your credentials, you will see how far if you can get in that paragraph and download the applications you want.